FAQs

You can pay for your session using a credit / debit card or by M-Pesa. Please note you have to pay in advance in order to confirm your session.

Connecting with a therapist on Calm Point Therapy is very simple. Here are the five steps: Select ‘Book a Session’. Read about the Calm Point Therapy therapists and their specialities Select your therapist of choice Select a time and date for your session (please note some therapists have a busier schedule than others) Proceed to payment You will receive reminders via SMS and/or email in the time leading up to your session.

Calm Point Therapy is a digital platform that provides high quality mental health tools designed and created for Africans, anytime anywhere. Today you can use the platform to connect and speak with a local professional therapist. Our purpose is to help you with your mental health journey.

It is very easy to sign up on Calm Point Therapy! Go to app.wazi.io and click ‘Create Account’. All we require is a valid email address.

The platform is built for your safety. The information you provide to the platform is not shared with any third parties. Your conversation with any of our therapists is entirely private. Each of our therapists is ethically bound to keep your information confidential.

We do understand your first session can feel daunting. Please trust us when we say it is there for your benefit and all our therapists’ job is to make you feel safe and comfortable. It is a professional and helpful experience. To prepare for a live talk therapy session, we recommend you find a quiet place where you can speak freely and without distractions. You may also want to set aside 10-15 minutes before your session time, to relax and prepare your mind to make full use of your conversation with the therapist.